FAQ’S

Do you offer guarantee for your carpet cleaning services?

With My Home Carpet Cleaner Melbourne you can be sure of guaranteed cleaning services. We have been providing exceptional carpet cleaning services for over two decades and our experience has made us so confident about our services that we assure you 100% satisfaction. In case you do not feel completely satisfied with our carpet cleaning services, we will send our cleaners again to re-clean it for you at no additional cost. Customer satisfaction is our main goal and we thrive to achieve that always.

Can you provide emergency flood restoration service in Melbourne?

Yes, you can get emergency flood restoration services for your carpets in Melbourne from My Home Carpet Cleaner. We know what damage water can cause so we request you to call us immediately in case of a water emergency and we will restore your carpets and save them from complete damage.

What kind of carpet cleaning services do you offer?

You can avail a variety of carpet cleaning services from My Home Carpet Cleaner, including:

  • Carpet steam cleaning
  • Carpet dry cleaning
  • Carpet water damage restoration
  • Carpet flood damage restoration
  • Carpet stain removal
  • Carpet sanitizing
  • Carpet repairs
  • Carpet mould removal

You can get special discount if you combine any of the two or more services from above list.

Do cleaned carpets get soiled soon?

Cleaned carpets can soil faster if the cleaners have not been keen on removing all residues after the cleaning is done. Residual particles left behind after proper cleaning can make the carpet attract dirt faster. This mostly occurs if soap is used in carpet cleaning and the rinsing process is not thorough enough to suck out all the soap. However, this does not happen with us. Our experts use environment-friendly cleaning solutions that are safe for carpets and perform hot water extraction to make sure no residue is left behind.

Why is vacuuming so important?

The carpet gets Soiled not in a single day. In the efflux of time, dust and dirt gathered. This dirt and dust plays a huge role in wearing down your carpet prematurely. Here come the real role of vacuuming. The process of vacuuming prolongs the life of your carpet. Vacuum at least once a week will give you a better result. It really helps you to keep the carpet clean and free from allergies for the better health of your pets and kids.

I am suffering from past menace. can you tell me which kind of pest do you deal with?

We are the professional pest control services provider deal with almost all kinds of pests found within your home, such as bedbugs, rats, wasps, ants, fleas, bees, spiders etc. You can reach us through email or telephone. You can also inbox us or can visit our website. We are at your service round the clock.

Please help me in cleaning my white carpet?

We have a tip for your white carpet cleaning. For the best result clean a white carpet water-soluble stains with white vinegar. You need to prepare a mix of 1/4 teaspoon of white vinegar with 32 ounces of water. You can use any other kind of non-bleach detergent in place of white vinegar as well. Then start the cleaning process through pouring the mixture into a spray bottle and spray them right onto the dried stain. Then scrub the area with a sponge for a while and blot it dry with the help of a paper towel.